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Privacy Policy
What information do we collect?
- We collect information from you when you register on the site, place an
order, enter a contest or sweepstakes, respond to a survey or communication such
as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address,
mailing address, phone number, credit card information or other information.
You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfill the
gift purchase. The information we collect about gift recipients is not used for
marketing purposes.
- Like many websites, we use "cookies" to enhance your experience and gather
information about visitors and visits to our websites. Please refer to the "Do
we use 'cookies'?" section below for information about cookies and how we use
them.
How do we use your information?
We may use the information we collect from you when you register, purchase
products, enter a contest or promotion, respond to a survey or marketing
communication, surf the website, or use certain other site features in the
following ways:
- To personalize your site experience and to allow us to deliver the type of
content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service
requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you
periodic e-mails. If you would no longer like to receive promotional e-mail
from us, please refer to the "How can you opt-out, remove or modify information
you have provided to us?" section below. If you have not opted-in to receive
e-mail newsletters, you will not receive these e-mails. Visitors who register
or participate in other site features such as marketing programs and
'members-only' content will be given a choice whether they would like to be on
our e-mail list and receive e-mail communications from us.
How
do we protect visitor information?
We implement a variety of security measures to maintain the safety of
your personal information. Your personal information is contained behind
secured networks and is only accessible by a limited number of persons who have
special access rights to such systems, and are required to keep the information
confidential. When you place orders or access your personal information, we
offer the use of a secure server. All sensitive/credit information you supply
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our databases to be only accessed as stated above.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to
your computer"s hard drive through your Web browser (if you allow) that enables
the site's or service provider's systems to recognize your browser and capture
and remember certain information. For instance, we use cookies to help us
remember and process the items in your shopping cart. They are also used to
help us understand your preferences based on previous or current site activity,
which enables us to provide you with improved services. We also use cookies to
help us compile aggregate data about site traffic and site interaction so that
we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in
better understanding our site visitors. These service providers are not
permitted to use the information collected on our behalf except to help us
conduct and improve our business.
You can choose to have your computer warn you each time a
cookie is being sent, or you can choose to turn off all cookies. You do this
through your browser (like Netscape Navigator or Internet Explorer) settings.
Each browser is a little different, so look at your browser Help menu to learn
the correct way to modify your cookies. If you turn cookies off, you won"t have
access to many features that make your site experience more efficient and some
of our services will not function properly. However, you can still place orders
over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information unless we provide you with advance notice, except as
described below. The term "outside parties" does not include
SmartpenCentral (Valcomkp Technology Inc.). It also does not include website hosting partners and
other parties who assist us in operating our website, conducting our business,
or servicing you, so long as those parties agree to keep this information
confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect ours
or others" rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your
preferences in the "My Account" section. Please note that due to email
production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into
the "My Account" section of our site and remove your shipping addresses, billing
addresses & payment information. Please note that we may maintain
information about an individual sales transaction in order to service that
transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party
links on our site. These linked sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and
activities of these linked sites. Nonetheless, we seek to protect the integrity
of our site and welcome any feedback about these linked sites (including if a
specific link does not work).
Disclosure of Information
All Personally Identified Information gathered can be disclosed to judicial
or other government agencies subject to warrants, subpoenas or other
governmental orders.
Children
We do not intentionally collect information from persons under the age of 16 and
if we did knowingly receive any information we would delete it immediately.
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this
page. Policy changes will apply only to information collected after the date of
the change. This policy was last modified on November 21, 2008.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us
any and all feedback pertaining to privacy, or any other issue.
| Mailing Address: |
e-mail: info@smartpencentral.com |
Valcomp Technology Inc. (dba SmartpenCentral Stores)
16841, boul. Hymus
Kirkland, QC
H9H 3L4 |
Tel: (514) 697-1333 x6
Fax: (905) 850-9115
Toll Free (Canada & US): 1-888-345-0288 x6
8:00 am to 6:00 pm, EST |
Online Policy Only
This online privacy policy applies only to information collected through our
website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section
establishing the use, disclaimers, and limitations of liability governing the
use of our website.
Your consent
By using our site, you consent to our privacy policy.
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