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Frequently Asked Questions

Answers to frequently asked product and technical questions.

Addresses & Phone Numbers

Items ordered online can be picked up at three locations in Canada.

Customer Feedback

"... If customer support was an Olympic sport...Smart Pen Central would have won a gold medal that day."
  Robert S., Ontario.

"I wanted to thank you for proactively combining the orders for me. ... I'm already impressed with your service levels; And I don't even have the product yet!."
  Jai M., Ontario.

"... Your customer service is stellar. I am very happy with my pen, and I look forward to its future and doing business with you for all of my paper and accessory requirements."
  Charles R. K., Ontario.

"I couldn’t have asked for a better shopping experience."
  David O., Ontario.

"... from my first query to the arrival of the pen this was an extremely positive experience. SmartpenCentral has stellar customer service."
  Aaron C., Ontario.

"What great service for you to write me back so soon with all your info. Thank you."
  Bente P., British Columbia.

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You are here: Home > LiveScribe™ Ink Cartridges

Ink Cartridges for Pulse™ and EchoPulse™ SmartPens

Important note for shipping of ink cartridges:

If a customer places an order for ink cartridges ONLY (and no other items), we will send a small envelope via regular mail. No tracking is available for such shipments.

If you are purchasing a single set of cartridges (not more), please choose the "special" $5 flat fee as your shipping option at checkout. If you purchase more than a single 5-pack of ink cartridges, usual shipping methods and rates apply.